SERVICES

The success of iPARK resides in its ability to provide high caliber and timely support through the provision of services to its incubated firms. Housed at the Royal Scientific Society campus, iPARK is in a prime location to leverage Princess Sumaya University for Technology, Jordan University, and the Royal Scientific Society's resources as well as services from the best Jordanian business support consultancy firms, and lastly the full commitment and support of its parent Institution The Higher Council for Science and Technology. The main lines of service we provide are:

Logistical Services  
iPARK provides companies ready to move in office space and full logistical facilities.

iPARK provides the right kind of user friendly environment to enable startup companies to accelerate their development. Each member company has its own dedicated office within the Incubator's environment, as well as shared office facilities. Dedicated Facilities: iPARK has 20 independent office units. Each office unit can accommodate up to 5 persons. While each unit can be customized to the specific needs of the member company and their staff members, it will typically include:
	Equipment: including networked computers, printers, telephones, as well as an air conditioning and heating system with its own control panel. Each computer will be pre-loaded with the traditional commonly used business applications such as word processing, spreadsheets, and presentation software.
	Furniture: carpeting, desks, chairs, cabinets, etc...
Member companies can occupy one or more units. Additionally, iPARK offers a large room with cubicle space that member companies can tap into in a flexible manner to accommodate their expansion needs. Shared Facilities: iPARK's share facilities are available to all member companies. They include shared office equipment, shared offices services, and access to the Royal Scientific Society resources.
	Shared equipment include: wired and wireless internet access, copier, fax machine, printers, scanners, data show projector, infrastructure servers, UPS system, and telephone exchange system.
	Shared business services include reception and telephone answering services, mail handling, and conference room services.
	The Royal Scientific Society facilities that are available for member companies include video conferencing hall, auditoriums, research library (business and technical publications and books, as well as reference materials), cafeteria services, sports facilities, etc...

Strategic Support Services  
iPARK's strategic support services are delivered through an experienced network of advisors with a proven track record in supporting ICT start-ups. Our strategic services aim at developing the business aspect of the star-ups and enable them to compliment their core competencies with hard to secure expertise, contacts, and resources.

Strategic Support services pertain to the on-going involvement of a business advisor that is assigned to member companies to assist and guide them through the development of their business. Prior to admitting any member company to the Incubator, the selection process will encompass executing due diligence on the company, and identifying their strategic support needs. Accordingly, a qualified advisor will provide them with the services that they need. The spectrum of strategic support services that may be provided include:
	Management team support, development, mentoring, and guidance
	Strategy planning and market positioning
	Organizational structure development
	Preparing business plans and feasibility studies
	Partner identification and assessment
	Executive and board of directors recruitment
	Competitive analysis
	Product development and commercialization
	Networking, contacts and introductions
	Strategic procurement
	Assistance in fund raising including investor introductions, and assistance in deal structuring as well as mergers and acquisitions advise.

Operational Support Services  
iPARK is continuously establishing partnerships with networks of operational services providers such as marketing, auditing, legal, and technical services. We secure preferential rates for these services, and manage the relationship between the member companies and the service providers.

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Operational support services pertain to assistance and management of procurement of specialized professional services that are commonly available in the market and that are needed by the member companies. These services will be provided through iPARKs network of qualified professional services providers at preferential rates and will be managed by us to ensure delivery of timely and quality services that are appropriate to the member companies needs. Such services will vary according to the member company needs. They will typically include:
	Market research
	Web development and systems integration
	Public relations
	Employee recruitment
	Accounting services
	Legal services
	Advertising
	Branding
	Legal advisory
	Independent audit
	Accounting system
	Insurance
	Technical development
	Training and educational programs